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On the positive and negative effects of emotion work in organizations

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CONTRIBUTORS:
  Author Zapf, D.
  Author Holz, M.
JOURNAL:
  European journal of work and organizational psychology, 15(1), 1 - 28.
YEAR: 2006
PUB TYPE: Journal Article
SUBJECT(S): Job-satisfaction, service work, self-reports, consequences, labor, antecedents, affectivity, determinants, dimensions, moderators
DISCIPLINE: Psychology
HTTP:
LANGUAGE: English
PUB ID: 103-439-790 (Last edited on 2008/01/04 15:32:36 US/Mountain)
SPONSOR(S):
 
 REFERENCES: (Display Abstract)
   
[ 39 | 0 ] Duffy, Michelle K.; Ganster, Daniel C.; Pagon, Milan. (2002) Social undermining in the workplace
     (Journal Article in Academy of Management Journal AMJ )
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