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The relationship between waiting in a service queue and evaluations of service quality: A field theory perspective
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CONTRIBUTORS:
  Author:  Houston, Mark B.
  Author:  Bettencourt, Lance A.
  Author:  Wenger, Sutha
JOURNAL:
  Psychology & marketing, 15(8), 735 - 753.
YEAR: 1999
PUB TYPE: Journal Article
SUBJECT(S): None
DISCIPLINE: Psychology
HTTP:
LANGUAGE: English
PUB ID: 103-439-187 (Last edited on 2007/12/11 06:31:27 US/Mountain)
SPONSOR(S):
 
 REFERENCES: (Display Abstract)
   
[ 40 | 4 ] Karsten, Anitra. (1928) Psychische Sättigung
     (Journal Article in Psychologische Forschung )
[ 3 | 1 ] Karsten, Anitra. (1976) Mental Satiation
     (Book Chapter in Field Theory as Human Science Contributions of Lewin's Berlin Group )
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