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The Sport Spectator Satisfaction Model:A Conceptual Framework for Understanding the Satisfaction of Spectators

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CONTRIBUTORS:
  Author Van Leeuwen, L (Deakin University)
  Author Quick, S (Bond University)
  Author Daniel, K
JOURNAL:
  Sport Management Review [SMR], 5(2), 99 - 128.
YEAR: 2002
PUB TYPE: Journal Article
SUBJECT(S): None
DISCIPLINE: Recreation, Sports & Leisure Studies
HTTP:
LANGUAGE: English
PUB ID: 103-385-622 (Last edited on 2002/12/29 21:21:36 US/Mountain)
SPONSOR(S):
 
 REFERENCES: (Display Abstract)
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[ 2 | 0 ] Churchill, G.A.; Surprenant, C.. (1982) An investigation into the determinants of customer satisfaction
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[ 1 | 0 ] Dietz-Uhler, B.; Murrell, A.. (1999) Examining fan reactions to game outcomes: a longitudinal study of social identity
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[ 1 | 0 ] Dutton, Jane E.; Dukerich, Janet M.; Harquail, Celia V.. (1994) Organizational images and member identification
     (Journal Article in Administrative Science Quarterly )
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