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Total quality management: perspectives for sport managers
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CONTRIBUTORS:
  Author:  Mawson, M. L. (b. ----, d. ----)
JOURNAL:
  Journal of Sport Management [JSM], 7(2), 101 - 106.
YEAR: 1993
PUB TYPE: Journal Article
SUBJECT(S): sport; manager; customer-service; total-quality-management
DISCIPLINE: Recreation, Sports & Leisure Studies
HTTP: https://secure.sportquest.com/su.cfm?articleno=317781&title=317781
LANGUAGE: English
PUB ID: 103-334-878 (Last edited on 2002/03/03 18:03:44 US/Mountain)
SPONSOR(S):
 
 REFERENCES: (Display Abstract)
   
[ 1 | 0 ] Huse, Edgar F.; Cummings, Thomas G.. (1985) Organization development and change 3rd edition.  St. Paul, Minn.: West Pub. Co..
     (Book )
[ 5 | 0 ] Ouchi, William G.. (1981) Theory Z: How American business can meet the Japanese challenge  Reading, Mass.: Addison-Wesley.
     (Book )
[ 2 | 0 ] Tosi, Henry L.; Rizzo, John R.; Carroll, Stephen J.. (1986) Managing organizational behavior  Boston: Pitman.
     (Book )
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