Kopelman, Olivero and Berenson (1996) Skills Training Program for the Ambulatory Care Network (ACN) of the Bronx-Lebanon Hospoital Center

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Skills Training Program for the Ambulatory Care Network (ACN) of the Bronx-Lebanon Hospoital Center

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CONTRIBUTORS:

	Author:	Kopelman, Richard E. (Baruch College)
	Author:	Olivero, Gerald
	Author:	Berenson, Mark

INSTITUTION ID:

New York State Department of Economic Development

SERIES:

Final Project Report

YEAR:

1996

PUB TYPE:

Report

REPORT NUMBER:

None

PAGES:

49 p.

SUBJECT(S):

CQI, TQM, training, transfer of training, GMFAC

DISCIPLINE:

Business/Management

HTTP:

LANGUAGE:

None

PUB ID:

103-436-083 (Last edited on 2007/07/08 14:41:49 GMT-6)

SPONSOR(S):

ABSTRACT:
We describe an intervention that improved organizational performance via the implementation of GMFAC: goals, measurement, feedback, accountability, and consequences.

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