Tarmizi, Jan de Vreede and Zigurs (2006) Identifying Challenges for Facilitation in Communities of Practice

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Identifying Challenges for Facilitation in Communities of Practice

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CONTRIBUTORS:

	Author:	Tarmizi, H
	Author:	Jan de Vreede, G
	Author:	Zigurs, I

PROCEEDINGS TITLE:

Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06)

YEAR:

2006

PUB TYPE:

Conference Paper in Proceedings

PAGES:

n/a - n/a

SUBJECT(S):

virtual teams, comuunities of practice, facilitation

DISCIPLINE:

Computer Science

HTTP:

http://doi.ieeecomputersociety.org/10.1109/HICSS.2006.210

LANGUAGE:

English

PUB ID:

103-426-201 (Last edited on 2006/04/27 03:52:29 GMT-6)

SPONSOR(S):

ABSTRACT:
The role of a facilitator is key to the effective establishment and maintenance of communities of practice (COPs). This paper presents challenges faced by facilitators in COPs based on a taxonomy of facilitation tasks inspired by facilitation research in the area of Group Support Systems (GSS). An online survey of the experiences of COP facilitators was conducted to discover which tasks were the most difficult and the most important for COP facilitation. The results show that tasks related to participation are considered by the majority of facilitators to be difficult as well as important. This and other findings can help facilitators in preparing for their role in COPs.

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