Preston and Karahanna (2004) "Mechanisms for the Development of Shared Mental Models between the CIO and Top Management Team"

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"Mechanisms for the Development of Shared Mental Models between the CIO and Top Management Team"

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CONTRIBUTORS:

	Author:	Preston, David S. (Texas Christian University)
	Author:	Karahanna, Elena

PROCEEDINGS TITLE:

International Conference on Information Systems Proceedings

YEAR:

2004

PUB TYPE:

Conference Paper in Proceedings

PAGES:

n/a - n/a

SUBJECT(S):

Information Systrems Leadership

DISCIPLINE:

Information Systems/Technology

HTTP:

LANGUAGE:

English

PUB ID:

103-417-249 (Last edited on 2005/07/02 10:30:29 GMT-6)

SPONSOR(S):

ABSTRACT:
Extant research has documented that the relationship between the chief information officer (CIO) and top management team (TMT) has been troubled. An often cited contributing factor to this has been the gap in understanding between the CIO and the TMT. The objective of this study is to examine the development of Shared Mental Models (SMMs) between the CIO and TMT about the role of information systems (IS) in the organization. A SMM is conceptualized as a multi-dimensional construct spanning the dimensions of shared language and shared understanding. The study posits that knowledge exchange mechanisms and relational similarity between the CIO and TMT are key antecedents to the development of SMMs. SMMs between the CIO and TMT are expected to guide the strategic orientation of the organization and therefore may influence strategic alignment and organizational outcomes. The model was tested via a field survey of 382 CIOs using structural equation modeling. Results show that relational similarity and formal mechanisms of knowledge exchange (e.g. formal CIO membership in the TMT; CIO hierarchical level; and formal educational mechanisms by the CIO) are important to the development of SMMs. Contrary to expectations, social informal mechanisms of knowledge exchange and physical proximity were not significantly related to SMMs. Given the undeniable importance of developing a shared view of the role of IS in the organization by senior executives, such research has important theoretical and practical implications.

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