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Consumer Preferences for Location-Based Service Attributes - A Conjoint Analysis

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CONTRIBUTORS:
  Author Köhne, Frank
  Author Totz, Carsten
  Author Wehmeyer, Kai (University of Muenster)
JOURNAL:
  International Journal of Management and Decision Making, 6(1), 16 - 32.
YEAR: 2005
PUB TYPE: Journal Article
SUBJECT(S): mobile commerce, conjoint analysis, consumer preferences, preference elicitation, location-based services
DISCIPLINE: Business/Management
HTTP: http://www.inderscience.com/browse/index.php?journalID=19&year=2005&vol=6&issue=1
LANGUAGE: English
PUB ID: 103-416-874 (Last edited on 2005/06/22 04:48:48 GMT-6)
SPONSOR(S):
 
ABSTRACT:
Consumer preferences and information on product choice behaviour can be of significant value in development processes of innovative products or services. Potential providers of location-based services in mobile commerce have to deal with a high uncertainty regarding consumers´ acceptance and intensity of use. This paper analyses the applicability of conjoint analysis, a classical technique to identify consumer preferences in multiattribute decision making, to the design of new context sensitive services. The method is evaluated by using a fictitious example of location-based services in a touristic setting. It is concluded that despite methodological and contextual limitations conjoint analysis provides valuable insights into consumers´ preferences regarding selected attributes of the specified service
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