Supporting the creation of social presence in online learning communities using asynchronous text-based CMC
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ABSTRACT:
The concept of online learning communities (OLCs) is constructive as social interaction among students makes a positive contribution to learning outcomes. However, while a collaborative OLC is important, making it happen is not an easy task. The lack of face-to-face interaction and the feeling of social isolation in an online context can possibly lead to a negative learning experience.
To establish a collaborative OLC, the sense of social presence must be created. Social presence is one of the most important factors that helps people actively collaborate, thus increasing sense of belonging and social cohesion to the community. However, the creation of social presence in an OLC can be problematic due to the limitations of the communication media used. Lean media such as asynchronous text-based CMC suffer from a lack of nonverbal cues and contextual information. This situation can make learning in online settings impersonal and de-motivating. However, asynchronous text-based CMC is one of the predominant tools used by many educational institutions around the world to support online learning processes. Thus, the major question addressed by this paper is: can we create the sense of social presence in OLCs through the use of asynchronous text-based CMC?
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