The problem of identity in organizational behavior and human decision processes
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CONTRIBUTORS:
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UNIVERSITY / COLLEGE:
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YEAR:
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1998
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PUB TYPE:
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Thesis/Dissertation
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PAGES:
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SUBJECT(S):
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organizational behavior, decision processes, strategy, attention
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DISCIPLINE:
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No discipline assigned
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HTTP:
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LANGUAGE:
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None
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PUB ID:
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103-409-555
(Last edited on
2004/11/10 19:07:15 US/Mountain)
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SPONSOR(S):
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ABSTRACT:
Why did it take the American auto industry so long to respond to Japanese advances in design and production? I studied what Chrysler and GM paid attention for a 25-year period, concluding that they attended primarily to threats made widely public on mass media, while ignoring those that had been quietly transforming their industry. Once the threat was acknowledged, several other impediments to change ensued. I document similarities between individual and organizational resistance to change.
To explain both attention patterns and resistance to change, I utilize theories of identity and structural niches. I explore different understandings of how identities and group identifications emerge and how they affect decision-making, attention, and change. The "problem of identity" is that identity under stress is often little more than a loosely coupled collection of conflicting impulses.
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