The Creation of Social and Intellectual Capital in Virtual Communities of Practice
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ABSTRACT:
Virtual communities of practice (VCoPs) are communities of practice (CoPs) characterized by at least partially virtual interactions. CoPs are informal groups of people that share expertise and passion for actual practice within and on behalf of an organization. CoPs are said to be a more effective organizational form for knowledge creation than traditional and formal ways of structuring interaction. In this paper we strive to add to this generally assumed success hypothesis in two respects. We firstly propose an overall framework for examining the effects of VCoPs on collective knowledge creation by drawing mainly on social capital theory and the knowledge based view of the firm. Secondly, we specify testable causal hypotheses. These rely on the social structure, social capital, human capital and interaction processes in VCoPs.
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