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CONTRIBUTORS:
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CONFERENCE TITLE:
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CONF. LOCATION:
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None
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YEAR:
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2004
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PUB TYPE:
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Conference Paper
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SUBJECT(S):
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humor, offense
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DISCIPLINE:
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Business/Management
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HTTP:
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http://www.iabpad.com
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LANGUAGE:
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English
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PUB ID:
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103-400-443
(Last edited on
2005/06/29 16:37:06 GMT-6)
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SPONSOR(S):
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ABSTRACT:
Everybody loves humor. Laughter gives us many of the health benefits of jogging. Humor allows us to vent anger and adopt a detached perspective on our problems. Laughing with others brings us closer. It acts as a social lubricant to ease the sting of bad news or as a face-saving correction for a faux pas. The search for novel connections in humor closely resembles the process of innovation. On the other hand, though, who can forget what it felt like to be laughed at in school? In reality, the use of humor in business decreases with rank, because there are pitfalls. Sooner or later, spontaneous humor is bound to offend someone, a danger that increases with the diversity in our workplaces. Also, using humor inelegantly damages credibility. The use of humor can become an end in itself. Leading to task avoidance or overlooking quality and/or safety requirements. To use humor responsibly, we need to be more sophisticated in our understanding of what it is, how it works, and how it can go horribly wrong.
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