Understanding Knowledge-Sharing in Online Communities of Practice
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ABSTRACT:
Knowledge is widely recognised as a critical organisational resource irrespective of economic sector or type of organisation (Stewart 1997; Sveiby 1997; Davenport & Prusak 1998). It is difficult, if not impossible, to maximise the value of this resource without adequate understanding of how to leverage and share knowledge throughout the organisation. This paper seeks to promote this understanding by first discussing trends in knowledge management (KM) and examining the emerging role of online communities (OLCs). This review of existing literature leads to the development of various hypotheses as to the relationship between knowledge-sharing and its antecedent factors in OLCs.
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