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Trying to help S&Ls: How organizations with good intentions jointly enacted disaster

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CONTRIBUTORS:
  Author Starbuck, William H. (University of Oregon)
  Author Pant, P. Narayan
  Editor Shapira, Zur
BOOK TITLE:
  Organizational Decision Making
YEAR: 1996
PUB TYPE: Book Chapter
PAGES: 35 - 60
SUBJECT(S): None
DISCIPLINE: Sociology
HTTP:
LANGUAGE: English
PUB ID: 103-395-700 (Last edited on 2003/10/13 16:20:49 GMT-6)
SPONSOR(S):
 
ABSTRACT:
Failures of U.S. savings and loan institutions (S&Ls) in the 1980s added up to one of the largest financial disasters ever to hit the nation. The costs fell on everyone because the Federal Savings and Loan Insurance Corporation (FSLIC) insured the deposits. In 1990, the General Accounting Office estimated that the insurance losses would ultimately exceed $325 billion -- over $1,000 for each resident of the USA (Barth, 1991).
Since many books and articles have appeared about this disaster, a reader might wonder what else there is to say. Improbably, this chapter argues that several explanations do not work and that analysts have slighted some important factors. Analysts have ignored or deemphasized the effects of decision processes and nearsighted analyses. Most analysts have also focused on events during the 1980s and understated the importance of long-term trends and abrupt policy changes.
The decision processes involved many organizations. Most of these were loosely coupled in that their actions only sporadically affected others, and they often acted without considering the likely impacts on others. Many organizations were also tightly coupled in that broad agreement and shared perceptions shaped most actions, and one organization’s acts could sometimes profoundly affect another’s future.
Because the disaster had many possible causes and involved many actors, understanding it requires a grasp of numerous details. The first section of this chapter recounts the history of the S&L industry, setting a context for events in the 1980s. The second section then assesses nine theories about what went wrong. The third section describes the disjoint interactions in decision processes. The fourth section emphasizes how long-term trends made a disaster of some size inevitable.
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