A Three-Dimensional Model of Management: The Importance of Getting to Cube One
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CONTRIBUTORS:
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CONFERENCE NAME:
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CONF. LOCATION:
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New York City: NY
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CONFERENCE YEAR:
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1998
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PUB TYPE:
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Conference Presentation
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SUBJECT(S):
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organizational performance, productivity, employee satisfaction, customer satisfaction
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DISCIPLINE:
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Psychology
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HTTP:
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LANGUAGE:
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English
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PUB ID:
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103-392-498
(Last edited on
2003/07/20 20:44:55 GMT-6)
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SPONSOR(S):
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ABSTRACT:
Theory and evidence are advanced demonstrating that successful organizations achieve three subgoals simultaneously: employee satisfaction, customer satisfaction, and productivity.
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STATISTICS
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