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Toward a Three-Dimensional Model and Taxonomy of Management: The Importance of Getting to Square One

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CONTRIBUTORS:
  Author Kopelman, Richard E. (Baruch College)
PROCEEDINGS TITLE:
  Proceedings of the 35th Annual Meeting of the Eastern Academy of Management
YEAR: 1998
PUB TYPE: Conference Paper in Proceedings
PAGES: 249 - 252
SUBJECT(S): Cube One, square one, productivity, employees satisfaction, customer satisfaction, organizational productivity
DISCIPLINE: Business/Management
HTTP:
LANGUAGE: English
PUB ID: 103-391-537 (Last edited on 2003/07/15 12:14:28 GMT-6)
SPONSOR(S):
 
ABSTRACT:
Theory and evidence are advanced demonstrating that successful organizations achieve three subgoals simultaneously: employee satisfaction, customer satisfaction, and productivity.
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