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Angola Coffee-Or the Confrontation of an Organization with Changing Values in Its Environment

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CONTRIBUTORS:
  Author Hofstede, Geert
JOURNAL:
  Organization Studies (OS), 1(1), 21 - 40.
YEAR: 1980
PUB TYPE: Journal Article
SUBJECT(S): *Behavior--Behavioral- (051300); *Managers--Managerial- (257500); *Public-opinion (363000); *Dutch- (142650); *Industry--Industries- (232000)
DISCIPLINE: No discipline assigned
HTTP:
LANGUAGE: English
PUB ID: 103-362-249 (Last edited on 2002/02/27 18:44:47 US/Mountain)
SPONSOR(S):
 
ABSTRACT:
A dramatic case description of events in a Dutch coffee-processing company, put under pressure to change its policy, illustrates how managerial behavior is subject to the prevailing climate of opinion in society. The clash of interests both inside & outside the organization, & the mobilization of consumer opinion by external pressure groups, compelled management to revise its policy position & stop buying coffee from Angola. Using information provided by the company, the leader of the protesting organization, & relevant documentation, including newspapers, the case is analyzed from the point of view of the value systems of various actors inside & outside the company, & of the cultural specificity of the Dutch environment. It is also viewed as an example of 'garbage can' decision making. Consequences of this process are explored for both business corporations & civic action groups. 1 Illustration. Modified HA
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