The economic evaluation of output in public leisure services
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ABSTRACT:
Because of its intangibility, the measurement of the final output of publicly provided leisure services as an integral element of the attainment of economic and socio-political goals has long been a problem. This paper considers, within the context of the current managerial ethos and market orientation, implicit in the introduction of Compulsory Competitive Tendering (CCT), local authority leisure provision goals are being subordinated to contractual performance directed towards efficiency and economy. It is argued that the main impediment to devising and developing operational output measures is the over-concentration on short run management objectives and associated performance indicators. The literature also reveals that research has echoed this, tending to concentrate on the issues concerning effectiveness, efficiency and economy and indicators of each to the almost total exclusion of output measurement. Using an illustrative case study of a local authority strongly committed to social goals, the current position regarding the assessment of contractual performance is evaluated to support the argument that measurement of final output is a long way from being realised. Evidence from the case study is appraised to suggest the basis on which progress towards introducing output measures might be achieved. The paper is critical of the effect of CCT and contractual arrangements on the attainment of social goals.
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STATISTICS
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