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Dr. Valerie S. Folkes (nee Slattum (b. ----, d. ----)

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POSITION(S) / JOB TITLE(S):
Associates Chair in Business Administration
AREAS OF EXPERTISE:
Business/Management; Psychology ; Consumer Behavior
ACADEMIC RANK:
Professor
FACULTY/DEPARTMENT:
Marketing
INSTITUTION/ORGANIZATION:
University of Southern California
EMAIL: (Homepage)
Only Visible to Members of getCITED
HIGHEST DEGREE:
Doctorate (1978)
DEGREE FROM:
UCLA
SEX / LANGUAGE:
Female / English
LAST LOGIN:
2011/01/01 09:27:53
MEMBER ID:
1105-9265 (Last changed on 2009/05/14 11:29:20)
JOURNAL ARTICLES IN REVERSE CHRONOLOGICAL ORDER
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  MacInnis, Deborah; Folkes, Valerie S.. (2010) The Disciplinary Status of Consumer Behavior: A Sociology of Science Perspective on Key Controversies
     (Journal Article in The Journal of consumer research )
Author 
[ 0 | 0 ]
  Porath, Christine; MacInnis, Deborah; Folkes, Valerie S.. (2010) Witnessing Incivility Among Employees: Effects on Consumer Anger and Negative Inferences about Companies
     (Journal Article in Journal of Consumer Research )
Author 
[ 0 | 0 ]
  Kamins, Michael; Folkes, Valerie S.; Fedorikhin, Alexander. (2009) When Being Free Comes at a Cost: The Case of Product Bundling with Promotional Giveaways
     (Journal Article in The Journal of consumer research )
Author 
[ 0 | 0 ]
  Reimer, Anja; Folkes, Valerie S.. (2009) Consumers' Inferences about Quality across Diverse Service Providers
     (Journal Article in Psychology & marketing )
Author 
[ 0 | 0 ]
  Reimer, Anja; Folkes, Valerie S.. (2008) The Influence of Information Valence and Managerial Control on Consumers' Across Service Providers
     (Journal Article in Marketing - Journal of Research and Management )
Author 
[ 0 | 0 ]
  Johnson, Allison; Folkes, Valerie S.. (2007) How Consumers' Assessments of the Difficulty of Manufacturing a Product Influence Quality Perceptions of the Firm's Other Products
     (Journal Article in Journal of the Academy of Marketing Science )
Author 
[ 0 | 0 ]
  Matta, Shashi; Folkes, Valerie S.. (2005) Inferences about Firms from Counter-Stereotypical Service Providers
     (Journal Article in The Journal of consumer research )
Author 
[ 0 | 0 ]
  Folkes, Valerie S.; Matta, Shashi. (2004) The Effect of Package Shape on Consumers' Judgments of Package Volume
     (Journal Article in The Journal of consumer research )
Author 
[ 0 | 0 ]
  Kamins, Michael; Dreze, Xavier; Folkes, Valerie S.. (2004) Effects of Seller-Supplied Prices on Buyers' Product Evaluations: Reference Prices on Buyers' Product Evaluations: Reference Prices in an Internet Auction Context
     (Journal Article in The Journal of consumer research )
Author 
[ 0 | 0 ]
  Folkes, Valerie S.; Patrick, Vanessa. (2003) Positivity Effects for Services: Seen one, Seen Them All?
     (Journal Article in The Journal of consumer research )
Author 
[ 0 | 0 ]
  Folkes, Valerie S.; Whang, Yun-Oh. (2003) Account-Giving for a Corporate Transgression Influences Moral Judgment: When Those Who 'Spin' Condone Harm-Doing
     (Journal Article in Journal of Applied Psychology JAP )
Author 
[ 0 | 0 ]
  Lassar, Walfried; Folkes, Valerie; Grewal, Dhruv; Costley, Carolyn L. . (1998) Consumer affective reactions to product problems when the timing of warranty expiration varies
     (Journal Article in Journal of business research )
Author 
[ 1 | 0 ]
  Folkes, V.S.. (1988) Recent attribution research in consumer behavior: A review and new directions
     (Journal Article in Journal of Consumer Research )
Author 
[ 1 | 0 ]
  Folkes, V.S.. (1984) Consumer reactions to product failure: An attributional approach
     (Journal Article in Journal of Consumer Research )

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