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Consumer response to dissatisfaction with services and intangibles

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CONTRIBUTORS:
  Author Day, R.L.
  Author Bodur, M.
JOURNAL:
  Advances in consumer research, 5(??), 263 - 272.
YEAR: 1978
PUB TYPE: Journal Article
SUBJECT(S): None
DISCIPLINE: No discipline assigned
HTTP:
LANGUAGE: None
PUB ID: 103-389-379 (Last edited on 2003/06/04 03:09:46 GMT-6)
SPONSOR(S):
 
 CITATIONS: (Display Abstract)
   
[ 0 | 110 ] Van Leeuwen, L; Quick, S; Daniel, K. (2002) The Sport Spectator Satisfaction Model:A Conceptual Framework for Understanding the Satisfaction of Spectators
     (Journal Article in Sport Management Review SMR )
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